Shipping policy

Effective Date: April 10, 2026
All cowboy hat orders placed via PUBLICMAL will be processed for shipment within standard handling time after successful payment confirmation. Once merchandise departs our designated shipping warehouse, tracking information will be sent automatically to the email address submitted at checkout.
We provide worldwide delivery service covering over 200 global countries and regions. Standard shipping transit duration varies based on destination country’s local postal and customs processing efficiency. Any unexpected delivery delays caused by international customs inspection, regional logistics suspension or force majeure circumstances are beyond our operational control.
Shipping fees are calculated and displayed clearly at checkout according to selected delivery destination and total package weight. Prepaid shipping cost is non-refundable except under scenarios of confirmed full order cancellation initiated by our company prior to goods dispatch.